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Arbeitsgemeinschaft

White Mailbox. Help for victims of hate messages

AG Schneider

The White Mailbox should become a public institution that enables everyone to analyse hate messages. Versions for children/young people or in easy language should be integrated. In a second step, special versions can be developed that are tailored to the needs of particularly affected companies and institutions (political parties, media companies, etc.). In addition, the White Letter Box should offer telephone counselling as well as further training for the employees of these companies and institutions.

Our working group has already developed a typology of perpetrators, the online questionnaire, the list of our recommendation options and the matrix that shows which answers in the online questionnaire result in which recommendation options. In the next step, the CAIS working group will work on the legal, technical and economic problems that need to be solved before the actual release.

The goal of our working group is to provide a questionnaire that can be used to analyse hate messages via app/website. After filling out the online test form, the users of the portal will automatically receive recommendations for their further action. Among other things, the questions are answered as to whether further hate messages are to be expected. What motives the perpetrator might have. And whether one should, for example, reply to the hate message and keep it, file a complaint or change one’s behaviour in everyday life

The basis of our tool is a typology that distinguishes between six different types of perpetrators. It combines criminal-psychological, lifestyle-sociological, media-psychological and variety-linguistic approaches in such a way that a picture emerges that is as fully plastic as possible, which usually allows reliable prognoses regarding the behaviour of the perpetrators. The author of a hate message unintentionally reveals a great deal about himself, which is why a targeted detailed analysis of form and content makes it possible to assign the hate message to one of the six perpetrator profiles and thus formulate concrete recommendations for action.

Research focus

  • Hate speech
  • Cyberbullying
  • Cybercrime
  • Incivility
  • Victim protection

Dates (not public)

  • 07.06.2018 Discussion with Anja Linnenbürger (Precire GmbH)
  • 11.06.2018 Discussion with Dr. Kerstin Kucharczik-Kohrt (RUB)
  • 04.07.2018 Discussion with Dr. Jan Seifert (U Bonn)
  • 04.07.2018 Discussion with Dr. Peter-Christian Zinn (Wirtschaftsförderung Bochum)
  • 17.07.2018 Discussion with Prof. Dr. Roberto Simanowski (U Hong Kong)
  • 25.09.2018 Discussion with Lea Stahel (U Zurich)

Antragsteller:in

Prof. Dr. Jost Schneider
Ruhr-Universität Bochum, Germanistisches Institut

Teilnehmer:innen

Katja Grashöfer, M.A.
Ruhr-Universität Bochum, Graduiertenkolleg ‚Das Dokumentarische‘

Dr. phil. Nina Hahne
CAIS

Dr. phil. Franziska Krumwiede-Steiner
Ruhr-Universität Bochum, Germanistischen Institut, Referentin für den Flüchtlingsrat NRW

Gunnar Sandkühler
KölnAlumni e.V.

Dirk Schlechter
Dozent in der Lehrerfortbildung, Querenburg-Institut

Anne Thiele
stellv. Geschäftsführerin des Querenburg-Institutes